Raiser’s Edge Support
One of the most important and often overlooked topics when implementing and using the Raiser’s Edge or any other software package is the use of business rules. DataWebFlex helps organizations implement business rules of day-to-day operations into their fundraising information systems. This will streamline procedures and save weeks – even months – of staff time spent on redundant tasks.
DataWebFlex provides all levels of Raiser’s Edge remote administration and support. By being your dedicated database administrator/fundraising analyst/report writer, we handle all technical aspects of database administration, user security, custom reports and advanced query selection.
Our areas of Raiser’s Edge expertise include:
- Data Analysis and Data Mining
- database segmentation
- analysis of donor records
- giving trends
- Data Quality
- data cleanup – removing/updating records
- data consistency – restructuring table codes
- data integrity – ensuring relationships and business rules are enforced
- Data Security
- server-side and client-side
- management of user accounts and groups
- Business Process Analysis
- streamlining the operations of the development office
- Systems Assessment
- selection and implementation of Raiser’s Edge modules
- evaluation of legacy systems
- Systems Integration
- fundraising
- accounting
- admissions applications
- Data Mapping and Conversion
- Raiser’s Edge
- Millennium
- DonorPerfect
- eTapestry
- Pledgemaker
- Senior Systems
- Report Writing and Administration
- Crystal Reports
- Reporting Services
- Day-to-day Administration and User Support
- Policies and Procedures User Manual Creation
- Disaster Recovery Planning
